Over the past several weeks, while we’ve all been staying in and working from our home offices and kitchen tables, the Green Light Wireless team spent some time focusing on the customer experience of our brand. We reworked our logo, and restructured our website in order to make it easier for our customers to navigate.
We’ve heard it all before: Faster is better, and greater download and streaming speeds mean better internet service. That’s why many cable companies and broadband providers charge high monthly rates to consumers for bandwidth and speeds of 250, 500, or more megabits per second. They claim that people streaming video or playing online games need these high rates.
But do they, really? Or are these internet service providers just selling snake oil?
According to testing by the Wall Street Journal and a report by NPR’s Marketplace, if you’re paying for higher internet bandwidth, you’re probably buying snake oil. Continue reading “Research shows households use less than 10% of the bandwidth they pay for” →
Due to the extreme weather in the Pittsburgh area, we are currently experiencing a city-wide outage of all broadband and telephone services.
This service interruption is due to an issue our fiber vendor is having on their network. Since the problem is upstream of the Green Light Wireless network there’s nothing we can do to be proactive about resolving the matter ourselves.
We have been informed that we can expect service to be restored by 9:00AM on Thursday, January 31, 2019. We regret any inconvenience this may cause.
For real time updates on network status, subscribe to our Network Status twitter feed at @GLWnetstat.
Green Light Wireless will be upgrading our Oakland tower beginning on Monday, November 26, 2018 and extending to Wednesday, November 28, 2018.
Our Oakland tower is one of our oldest towers and is due for some major upgrades, bringing gigabit technology and IPv6 to our Oakland and surrounding markets.
Because tower climbing and rigging is dangerous and highly weather dependent, we have scheduled a three-day window that our work will take place within, however we will likely only need a portion of this time. As we get closer to the start of this service window we will issue more details about when and if you should expect any service interruptions. Although we will do our best to minimize service interruptions during this time it is likely that there will be some interruptions as we replace our existing infrastructure. Continue reading “Scheduled Maintenance Notification: Oakland tower and associated network segments” →
Are you paying to access only part of the Internet?
As you’ve likely heard, the FCC has rolled back government oversight preventing Internet Service Providers (ISPs) from prioritizing traffic on their networks. This could mean that sites that don’t pay ISPs for priority service could be the victim of bandwidth throttling. At Green Light Wireless, we don’t think think this is right; our customers pay for access to the entire Internet and that’s what we provide. Since we’re a small, local company, we value many of the same things that our customers hold dear – including fair play. To be clear, Green Light Wireless is and always has been committed to treating every web destinations equally; handling every packet on our network the same. After all, you don’t only pay to access some websites, you pay for access to the entire Internet. That’s been the case since the beginning and will not change.
- Green Light Wireless does not and will never prioritize customer traffic on our network. (We are a net-neutral ISP.)
- We do not collect or store your network traffic, and therefore have no data to sell to advertising agencies.
- We are part of your community and pride ourselves in being a company you can be proud to support!
- As a private business, we fully control our entire distribution network. We own every piece of equipment responsible for delivering the Internet to your home and do not rely on any subcontractors to manage our network for us.
- Green Light Wireless was formed with the intention of being an Internet service provider that people enjoy working with. In short, we strive to be the company “the others aren’t”.
Our network is bigger than ever, are you with us?
Many people have been following the progress of our newest tower, which just about doubles the coverage area of our broadband network. If you haven’t heard yet – we’re ready for you!
We just wanted to send along a quick note reminding you how great our service is and to urge you to call and schedule your broadband installation today. The sooner you call the sooner you’ll be online with Pittsburgh’s premiere Internet service provider.
With our latest expansion, our footprint is larger than ever. This map is a representation of our coverage area so give us a call to check your specific address.